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Please inspect your order when you receive
it to make sure there are no manufacturer
defects. Please contact us within 24 hours
of the package being delivered to let us
know of the manufacturer defect. You will
be given instructions at that time on how to
go about exchanging the damaged item for
another one.
Damaged Shipping Package
If
your package arrives damaged, and the
merchandise inside is damaged keep the
package and contact the carrier to let them
know that the package was damaged. This is
necessary in order to be able to make an
insurance claim with the delivery company.
Also contact us to let us know that it
arrived damaged so we will be able to make
the insurance claim and ship you a
replacement for the damaged items.
Enchanted
Dreams, LLC reserves the right to change
these policies at any time without written
notification.
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