We respect your privacy! Enchanted Dreams,
LLC does not give, sell, trade or rent any
information about our clients with anyone
outside the company. When we mail your
package, it is in a priority mail box from
To process your order, we require your name,
billing address, shipping address, email
address, phone number and credit card
information. This information is used solely
to process your order and, if any questions
should arise, to contact you regarding your
We share only that portion of this
information which is absolutely necessary
with those third parties that are involved
in the processing of your order. For
example, the financial institution that
issued your credit card (to charge the
credit card) and the shipping carrier
(address on the package) that delivers your
If there is a need to contact you regarding
your order, we will first try to contact you
by email. If that fails, we will try to
contact you by phone. If we are still
unable to reach you, we will try to contact
you by regular mail.
In addition to the information you provide,
we automatically record your IP address
(Internet Provider) when you place an
order. This is necessary in order to help
us detect fraudulent activity. We may share
this with the financial institution that
issued the credit card with which an order
was placed, or with law enforcement
authorities, if we determine that the use of
the credit card was fraudulent.
We do not sell, trade, or rent your
personal information to others. We will
not contact you after your purchase unless
you ask us to place you on our mailing list
or you contact us for further purchases. We
respect your privacy!
Further, all orders are shipped in priority
mail boxes from the United States Post
Office and the shipping label does not
mention the word "lingerie."
The day your order is shipped, you should
receive an email from the USPS for
confirmation that your package was shipped.
If you did not enter your email in
correctly, you will not receive this email.
We normally send confirmations towards the
end of the day.
Other than sending emails to you about your
current order we will not send out emails to
you, unless you have signed up to receive
notifications of special offers. You can get
our special offers by signing up for our
news letter or follow us on a web 2.0
site like twitter. We do not offer
many special offers so be sure to take
advantage of them when we do offer them.